System Requirements

USMDDirect is a HIPAA compliant, web-based end-to-end encrypted telemedicine solution.

Minimum requirements

  • Google chrome
  • Firefox
  • Safari

Bandwidth requirements:

  • Video: 300 kbps per stream (recommended lowest level)
  • Audio: 50 kbps per stream (recommended lowest level)

Video specifications:

  • Video resolutions — browsers
  • 1280 x 720
  • 640 x 480
  • 320 x 240
  • Video resolutions — mobile (iOS/Android):

Additional recommendations:

  • Headsets with microphone for improved sound quality and privacy
  • USB echo-canceling speakers for meeting room environments

USMD on IPhone/IPad:

  • The USMDDirect is supported in iOS 9 or higher.
  • The USMDDirect is supported on Wi-Fi and 4G/LTE connections.

USMD on Android:

  • The USMDDirect works with any Android 4.1+ device (Jelly Bean, API Level 16) that has a camera (for publishing video) and adequate CPU and memory support.